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National Telco Infrastructure Operator · 2023 · Custom · Mobile

Maintenance Mobile Application

The existing maintenance mobile application faced challenges including sluggish performance and unreliability, hindering effectiveness of maintenance operations.

Sector
Telco
Scope
2,000+ daily users
Duration
8 months
The Problem

What we were asked to solve

The existing maintenance mobile application faced challenges including sluggish performance and unreliability, hindering effectiveness of maintenance operations.

The need

A comprehensive overhaul to enhance performance and reliability — a mobile solution empowering the team to carry out maintenance tasks efficiently.

Engagement summary
Client
National Telco Infrastructure Operator
Year
2023
Solution
Custom · Mobile
Stack
Native iOS and AndroidOffline-first syncReal-time monitoring
Our Solution

What we built and how we delivered

A robust iOS and Android application with extensive capabilities including end-to-end monitoring. Over 2,000 active users utilise the app daily without performance issues. Performance, reliability, and scalability gains enable the maintenance team to streamline operations and improve productivity.

Outcomes

What changed for National Telco Infrastructure Operator

  • 2,000+ daily active users supported with no performance regressions
  • iOS and Android parity from a single development pipeline
  • End-to-end monitoring of maintenance task lifecycle
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